At Five Star Boxing, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a hassle-free returns and refunds process. Please review the following terms.

1. Return Eligibility

• Items must be returned within 30 days of purchase.
• Products must be unused, in their original packaging, and in the same condition as received.
• Sale or final-sale items are not eligible for return unless defective.
• Custom/personalised items are non-returnable unless they arrive faulty or damaged.

2. How to Initiate a Return

Contact our team at fivestarboxingtony@gmail.com with your order number and details of the item. Once approved, we’ll provide return shipping instructions.

3. Refunds

• Refunds are processed once the returned item is received and inspected.
• Approved refunds are issued to your original payment method within 7 business days.
• Original shipping costs are non-refundable.

4. Damaged or Defective Items

If your item arrives damaged or defective, contact us within 7 days of delivery with photos and we’ll arrange a replacement or refund.