Returns & Refunds

At Five Star Boxing, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a hassle-free returns and refunds process. Please review the following terms and conditions regarding returns and refunds.

1. Return Eligibility

  • Items must be returned within 30 days of purchase.
  • Products must be unused, in their original packaging, and in the same condition as received.
  • Sale items or items marked as final sale are not eligible for return unless defective.

2. How to Initiate a Return

  • Contact our customer service team at info@fivestarboxing.com to request a return authorization.
  • Provide your order number and details about the item you wish to return.
  • Once your return is approved, we will provide instructions for shipping the item back to us.

3. Refunds

  • Refunds will be processed once the returned item is received and inspected.
  • Approved refunds will be issued to your original payment method within 7 business days.
  • Shipping costs are non-refundable unless the return is due to a defective or incorrect item.

4. Exchanges

  • If you need to exchange an item for a different size or color, please contact us at info@fivestarboxing.com.
  • Exchanges are subject to product availability.

5. Non-Returnable Items
The following items are not eligible for return:

  • Products that have been used or damaged after delivery.
  • Custom or personalized items.
  • Sale or clearance items.

6. Defective or Damaged Items

  • If your item arrives damaged or defective, please contact us within 48 hours of receiving your order.
  • Include photos of the damaged item and packaging to help us resolve the issue promptly.

7. Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
  • We recommend using a trackable shipping service to ensure your return reaches us safely.

8. Contact Us
If you have questions about our Returns & Refunds Policy, please reach out to us:

Thank you for shopping at Five Star Boxing. We appreciate your business and are here to ensure a positive shopping experience!